FAQ

Where you ship and sell?

we ship product from China directly(the factory location).

Do you accept payment plan?

Yes, we accept payment plan.We accept divide it into three times(three months)

How to pre-order?

Pay the deposit first, when it comes out, we will inform you to pay the rest(via your email address) .Shipping cost we will get when the product finished.

If statues broken or lost during shipping , how to slove it?

If lost during shipping , we will ship a new one and broken during shipping , we accept return if no replacement available.

 

After I pre-ordered a product , when I pay the rest?

Every pieces for PO, we will write approximate release date in product description. when it is ready shipped, we will inform you via email to pay rest.

Coustoms fees

We do not charge the customs fees, (if buyers choose no customs fees delivery methods(shipped from EU), 100% no customs fees, just for EU buyers now).And we usually write lower  declared value as gift (the price we will according to the box size)in the dispatch notes to help buyers reduce the customs fees of avoid it.